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111b FAQ – All Your Questions Answered Here

Registration, login, bonuses, payments, betting, and security — find clear and detailed answers to all common 111b questions on this page.

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111b FAQ — Why This Page Is Useful

111b One of Bangladesh's most popular online Sports Betting and gaming platforms. Thousands of users join every day — and naturally, questions come up: How do I register? When will I receive my bonus? How long does a withdrawal take? This FAQ This page was built to answer exactly those questions.

We've organized all questions into seven categories — Account, Bonuses, Payment, Betting, Security, Technical Issues, and Responsible Gaming. Type your question in the search box below or select a category. Our 111b FAQ page will help you find the right answer fast.

Tips: If you didn't find your answer on this page, reach out to our support team at the bottom of the page. We're here to help 24 hours a day, 7 days a week.

What would you like to know about?

Choose a category and jump straight to the relevant FAQ

Account & Registration

Learn everything about how to open an account, log in, and change your password.

Bonuses & Offers

Learn how to claim your welcome bonus, daily reload, cashback, and referral bonuses.

Payments & Transactions

Find answers to all your questions about deposit and withdrawal methods, processing times, and limits.

Sports Betting

Learn about betting rules, how to read odds, live betting, and the bet cancellation policy.

Security & Verification

Everything you need to know about KYC, two-factor authentication, and keeping your account secure.

Technical Issues

Quickly find solutions for app crashes, pages not loading, or login issues.

All FAQs — Browse by Category

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Account & Registration

Opening an account at 111b is completely free. Simply register with your mobile number or email address, a strong password, and your full name. Once you verify via OTP, your account is active. You'll receive a welcome bonus right after registration.

No. Under 111b's policy, each user is allowed only one account. Multiple accounts will be permanently banned and any balance may be forfeited.

Go to "Verify Profile" in your account dashboard and upload a photo of your National ID or passport. Verification is usually completed within 24 hours. Without KYC, large withdrawals may be restricted.

On the login page, click the "Forgot Password?" link. Enter your registered mobile number or email address. A reset link or OTP will be sent to you. Set your new password and log back in. The whole process takes under 2 minutes.

Email support@111b.ws to close your account. Include your account details and reason for closing. Our team will process the request within 48 hours. Make sure to withdraw any remaining balance before closing.

Bonuses & Offers

Your first deposit after registration earns you a welcome bonus of up to 100%. Enter a promo code at registration if you have one. The bonus is credited to your bonus wallet automatically upon deposit.

Most bonuses come with a 5x to 10x wagering requirement. This means a ৳1,000 bonus becomes withdrawable only after you've placed ৳5,000 to ৳10,000 in bets. Requirements vary by bonus — check the offers page for details.

Log in and deposit daily to receive a reload bonus — typically 10%–20% of your deposit amount. Bonus offers reset each morning. The more active you are, the higher your bonus rate may be.

Yes. When a friend registers on 111b through your referral link and makes their first deposit, you earn a bonus. Find your unique link in the "Refer" section of your dashboard.

Every bonus has an expiry period, typically 7 to 30 days. If the wagering requirements are not met within that time, the bonus is automatically removed. Use your bonus as soon as possible after receiving it.

Payments & Transactions

111b accepts all major mobile banking services in Bangladesh, including bKash, Nagad, and Rocket, as well as bank transfers and cryptocurrency. Visit the payment page for a full list of available options.

The minimum deposit is ৳500 BDT and the minimum withdrawal is ৳500 BDT. Maximum limits vary by payment method. With bKash and Nagad, you can withdraw up to ৳25,000 BDT per day.

Most withdrawals are completed within 5 to 30 minutes. Having your KYC verification done speeds up the process. Bank transfers may take 1 to 3 business days.

Wait 15 minutes first. If it still hasn't arrived, contact support@111b.ws with your transaction ID or a screenshot. Our team will resolve the issue promptly.

111b generally does not charge any withdrawal fees. However, payment gateways may apply their own service charges. Network fees may apply for crypto withdrawals.

Sports Betting

You can bet on 30+ sports including cricket, football, tennis, badminton, hockey, basketball, and volleyball. All major tournaments are covered — IPL, BPL, the World Cup, Euro, and more.

Live betting means placing bets in real time on ongoing matches, with odds that shift after every over, goal, or point. Quick decision-making can lead to strong returns with live betting.

If a match is cancelled or abandoned, the full stake for that bet is refunded. Refunds are typically credited to your wallet within 24 hours. You can check the status under "Transaction History" in your account dashboard.

When you win a bet, the winnings are automatically credited to your main wallet. Results are typically updated within 5 to 15 minutes of the match ending. You can then make a withdrawal at any time.

Yes, parlay betting is supported at 111b. You can combine multiple match bets on a single slip. Win them all and you'll receive multiplied returns — higher risk, but much bigger rewards.

Security & Verification

Yes, 111b is a legitimate online betting platform with an international license. We use SSL encryption and the latest security technology to keep your personal information and financial transactions fully protected.

Go to "Security" under Account Settings. Select "Enable Two-Factor Authentication". Set it up using your mobile number or an authenticator app. From that point on, an OTP will be required every time you log in.

Change your password immediately and log out of all devices. Then email support@111b.ws or contact us via live chat. Our security team will begin an investigation right away.

No. 111b never sells or shares your personal information or financial data with third parties. Only the data required for payment processing is sent to the payment gateway.

Technical Issues

Start by checking your internet connection. Clear your browser cache and cookies, then try again. If you're using a VPN, turn it off and retry. If the issue continues, get in touch with our support team.

Yes, 111b is fully mobile responsive. It works seamlessly on both Android and iOS devices via Chrome, Safari, or any modern browser. You can also add it to your home screen and use it just like an app.

First, check your spam folder. After 2 minutes, click the "Resend" button. If you're not receiving the OTP on your mobile, try the email option instead. If the issue persists, contact support directly.

A minimum account balance is required to watch live streams. Make sure your internet speed is at least 5 Mbps. Check that JavaScript is enabled in your browser. If the issue persists, try switching to SD mode.

Responsible Gaming

Yes. From the "Responsible Gaming" option in Account Settings, you can set daily, weekly, or monthly deposit limits to help you stay within your budget.

Yes, you can use the self-exclusion feature to pause your account for anywhere between 24 hours and 6 months. During this period, no bets or deposits can be made. Always put your mental wellbeing and family first.

No. 111b strictly enforces an 18+ policy. Age is verified at the time of registration. If an underage account is identified, it will be closed immediately and the balance will be refunded.

Didn't find your answer? Contact us directly

Our support team is available 7 days a week, 24 hours a day.

Live Chat

Click the chat button at the bottom right of the site. Average response time is under 2 minutes.

Email Support

Email us at support@111b.ws and expect a detailed response within 3 to 6 hours.

Telegram

Join our official Telegram channel and stay up to date with live updates.

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